Често задавани въпроси

  • How to order?

    Take a look at the products in our catalog and choose the ones you want. To add them to your virtual shopping cart, press the "BUY / ORDER" button. Then press the "CART" button to view the list of ordered goods. For some of the goods, you must have selected mandatory options such as quantity, color, size, etc. Without them, you will not be able to add the product you want. After you have added all the desired goods, press the "PAYMENT / CONFIRM" button. There are several consecutive steps in which you must enter the necessary information to finalize your order.

    After placing an order, we will contact you on the specified phone number for confirmation.

  • Delivery arrangement?

    Delivery costs are entirely at the Customer's expense and are included in the final price of the order. "BOTEV TRADE" EOOD delivers the goods you have chosen with the courier companies "Bulgarian Post" for customers outside the country and "Speedy" for the territory of Bulgaria.

    We provide the possibility of sending as a postal package for customers outside the country.

  • What are the delivery times and prices?

    For the territory of Bulgaria - 5 working days. Price: BGN 8.00 for shipments up to 1 kg. to Speedy's office, to the address is BGN 8 (Speedy)

    You can order an item online and pick it up in person at the PFC Botev fan shop the next business day after confirmation by phone.

    We will contact you within 24 hours by e-mail or phone to confirm your order and specify some details.

    International parcels are sent with "Bulgarian Post" - due to the epidemic situation, there are changes for sending parcels abroad. To be sure what the price is and whether it is possible to send the parcel to your desired destination, check here - https://www.bgpost.bg/bg/calculator

    If you have additional questions, you can contact us by phone: +359 032 203 374

  • Какви са начините за плащане?

    1. With cash on delivery - you pay the courier at the time of delivery. Only for deliveries within the country.

    2. Payment by bank transfer - You can pay for your order by bank transfer. In the reason for the transfer, write down your order number.
      Our bank details are:

      "BOTEV TRADE" EOOD
      TEXIM BANK
      BG50 TEXI 9545 1004 4586 03
      BG 203589207
      BIC/ SWIFT: TEXIBGSF

      Basis for payment: the order number.

      If you wish to receive a tax invoice with your order, please enter your company details and note this in the comments field.

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